Frequently Asked Questions

What are Credits and how do they work?
At Video Upscaler.1 credit equal to 1 megapixel.You pay per megapixel for video processing.

For example, if you upload a 15-second video with 30 fps and a resolution of 720x480, the total number of pixels per frame is 720x480=345,600=0.345 mega. Therefore, this video will cost you 0.345(mega)x30(fps)x15(seconds)=155.25 credits.
Is my data safe or can anyone else see my data?
We have implemented very high security measures to protect user data. This includes using 256-bit AES encryption algorithm for all data on our servers. Rest assured that besides you, no one else can access this data.
How does Video Upscaler compare to Topaz Labs and HitPaw?
In recent years, video magnification has become a popular tool for enhancing low-resolution videos. Topaz Labs and HitPaw are two popular video magnification software tools, both of which have received high praise for their capabilities. However, while these tools are powerful, they require high computer hardware specifications and lengthy processing times. In contrast, Video Upscaler is an online video magnification platform that requires no specific hardware and can process large amounts of videos simultaneously.

Hardware Requirements

Topaz Labs and HitPaw require powerful computer hardware to run their software. The minimum system requirements for Topaz Labs include a 64-bit operating system, an Intel i7 or equivalent processor, 16 GB of RAM, and a dedicated graphics card. Similarly, HitPaw requires a 64-bit operating system, an Intel i5 or equivalent processor, 8 GB of RAM, and a dedicated graphics card.

In contrast, Video Upscaler does not require any specific hardware to use its services. All that is needed is a stable internet connection and a modern web browser.

Processing Times

Both Topaz Labs and HitPaw require lengthy processing times to magnify videos. Topaz Labs has a "zoom" feature that can take several hours to process a single video, and HitPaw can take up to a few hours to magnify a five-minute video. In contrast, Video Upscaler can magnify videos quickly and can process multiple videos simultaneously.

Ease of Use

Topaz Labs and HitPaw are both powerful tools, but they require users to download and install software on their computers. This can be time-consuming and confusing for some users. In contrast, Video Upscaler is an online platform that is easy to use. Users simply need to upload their videos and select the magnification level they want.

Conclusion

Topaz Labs and HitPaw are powerful video magnification software tools that have received high praise for their capabilities. However, they require high computer hardware specifications and lengthy processing times. In contrast, Video Upscaler is an online platform that does not require any specific hardware and can magnify videos quickly and simultaneously. For users who want a simple and easy-to-use video magnification tool, Video Upscaler is a great option.
How can I delete my account?
Head over to `Privacy Policy` page, and find the contact email in the 'Contact Us' section, please send us an email then we will delete all your data.

It cannot be recovered after deletion, please carefully decide whether to delete your account
Do you claim any copyrights on the uploaded videos?
We don't claim any copyrights on uploaded videos. You can delete your files at any time. When you delete a file, we completely delete it from our servers.
Can I get free credits? I would like to try it out first.
When you sign up, you automatically receive 1800 Credits. To get more free Credits, you can refer other people using your unique referral code. With 1800 Credits, you can enhance 60s 720p Video to 4k(30fps),or enchance 180s 480s video to 2k.
Can I cancel my subscription?
Yes.Visit Your Personal Center,Check subscription status,if the status is 'ACTIVE',click the 'Cancel Plan' Button to unsubscribe.

your remaining credits are still valid after unsubscribe.